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Safety and Security

Market demand for the safety and security industry in Indonesia is  increasing proportionally with levels of perceived insecurity by the population. This makes improving commercial and public safety a priority.

  • Demand for safety and security equipment has increased rapidly.
  • In 2012, there were 12,999 violent crimes reported.
  • In 2013, cybercrime in Indonesia was ranked 22nd globally, up from 23rd in 2012.
  • By August 2013, Indonesia had more than 14 million outstanding credit cards and credit card fraud accounted for US$58.824 million.
  • In 2013,  93,578 traffic accidents, along with 23,385 fatalities, were reported.


Demand for safety and security equipment in industrial plants, commercial buildings, public facilities, oil/gas fields, mining operations, airports and seaports has increased substantially due to industrial development with an emphasis on safety. Problems with crime are predominantly in major urban centers like Jakarta, Surabaya and other big cities.


Statistics Criminal Activities in Jakarta

The Regional Security Office gathered data and statistics for Jakarta, outlining criminal activities and trends.  In 2012, Jakarta’s population of approximately 10,000,000 residents —  including foreigners — there reported 12,999 violent crimes, including 132 murders, 85 rapes, 2,843 aggravated assaults, 8,526 burglaries, 1,630 thefts, and 7,340 vehicle thefts. These statics are distorted by a large number of unreported crimes.

The general crime rate on a per capital basis must be taken into context. And as Indonesia’s crime rate is lower than many large cities in the western hemisphere. Armed car-jackings, vehicle thefts and non-violent residential break-ins do occur in Indonesia. Personal and “snatch-and-grab“robberies are the most common types of crime. Pick-pocketing is another crime to which both locals and visitors fall victim, with most pick-pocketing occurring in crowded areas such as mass transit or in restaurants and bars.  Fortunately, Indonesian criminals are generally reluctant to use force and usually do not harm their victims unless confronted with violence.

Credit card and debit card crimes continue to be a concern in Indonesia. The bulk of this type of crime involves dishonest employees of smaller businesses, shops, and restaurants who will either copy the details of a credit or debit card, or attempt to swipe it through a device called a “skimmer,” enabling them to make fraudulent cards using valid credit card numbers. By August 2013, Indonesia had more than 14 million outstanding credit cards. Credit card fraud accounted for US$58.824 million (0.3%) out of total transactions of US$19.608 billion.


Electronic Fraud

Internet fraud is also on the rise, as it is in every other country in the world. According to Symantec, in 2013, cybercrime in Indonesia was ranked 22nd globally, up from 23rd in 2012. Cybercrime attack affect not only big companies, but also Small and Medium Enterprises (SMEs) in Indonesia. Cybercrime targeted almost all sectors, including the public sector, manufacturing sector, and wholesale industries. Currently, the world is experiencing a trend called Mega Data Breach, which is the large-scale illegal viewing, access or retrieval of data. Thieves are targeting SMEs that have fewer than 250 employees.

Newcomers to Indonesia will find traffic conditions here difficult to deal with because of extreme congestion, undisciplined drivers and numerous motorcycles and mopeds.  Road safety awareness is very low and many drivers, especially motorcycle and moped drivers, disregard most traffic laws. Road conditions vary from good to dangerously poor, and together with still insufficient safety measures such as safety belts and child safety seats, they cause many serious accidents and fatalities daily. The Indonesian National Police (Polri) reported that during 2013, there were 93,578 traffic accidents and 23,385 people died. In 2012, 109,038 traffic accidents killed 27,441 people, while in 2011, 109.776 accidents killed 31,185 people.

Through the program Decade for Road Safety (Dekade Keselamatan Jalan) 2011-2020, the government is targeting a 50% reduction in fatalities by 2020. With 2010 as base year (31,234 fatalities), fatalities killed in 2020 should be around 15,000. To accomplish this, the government and other stakeholders will try to improve the implementation of Law no. 22 year 2009 on Road Traffic.


Keep reading…

Potential and risks of investing in Indonesia

Background checks on clients


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