Cekindo has been closely monitoring the latest updates on COVID-19 and in light of the most recent measures delivered by the Government of Jakarta, as of 14 April 2020, all of us will be working from home and our office will be closed with effect from Tuesday 14 April 2020 to Thursday 4 June 2020.
During this critical period, please be assured that our Business Consulting as well as Service Delivery Teams have adopted and adapted well with these COVID-19 measures. We will continue to be of assistance to our local and global clients.
The following FAQs have been listed for your easy reference:
Where should I reach my business consultant?
As we all are working from home, you can reach your respective business consultant on the same number or email used before. For urgent matters, do not hesitate to contact our consulting manager Vincent Cellier (email@example.com).
Where should I reach my legal or delivery officer?
The same way to reach your business consultant. Please reach your respective legal or delivery officer on the same number or email used before. For urgent matters, do not hesitate to contact our legal manager Edy Tarlesno (firstname.lastname@example.org).
How should I send over my documents?
Please scan your documents and send over to us via the email address you have been using to interact with staff in charge.
Will you be able to collect physical documents or deliver them during the period when the physical office is closed?
Please get in touch with your staff in charge, they will be able to assist.
Can I have a virtual meeting with you if necessary?
Yes, we can arrange a common time and meetings can take place over Google Meet.
Will you be able to access all the compliance related documents if we require them?
Are your office phone lines working and can we reach the relevant staff through the main office line?
Yes. Our teams will be responding to your phone calls and put you in touch with the relevant staff/department in charge.
Will you still be able to establish companies during this period?
Yes, as always we are 100% functional and ready to provide advisory and company incorporation services.
Can I still open corporate bank accounts in Indonesia?
Yes, our banking partners in Indonesia are still performing and have introduced new processes in place. Please write to us and we will advise from there.
Can I still conduct banking transactions / get access to banking services for my company in Indonesia?
Yes, you will be able to perform banking transactions as per normal using internet banking or via your bank’s relationship manager.
How will you deliver the work permits and visas that have been issued and sent to your address?
Please confirm with your staff in charge and they will assist you.