Home Blog Case Study: VAT Refund Assistance in Indonesia’s Chemical Industry Case Studies | Tax Reporting Case Study: VAT Refund Assistance in Indonesia’s Chemical Industry InCorp Editorial Team 1 October 2025 4 minutes reading time Table of Contents The Challenge in Securing VAT Refund in Indonesia InCorp's Solution: Expert Handling of VAT Refund The Results: Successful VAT Refund Indonesia with 99% Accuracy Why VAT Refund Matters in Indonesia Secure Your VAT Refund with InCorp Frequently Asked Questions VAT refund in Indonesia is critical for companies with large transaction volumes, especially in industries with significant overpayment exposure. However, navigating a tax audit without experienced support can turn a potential refund into a financial risk. A leading company in Indonesia’s chemical industry turned to InCorp (an Ascentium Company) for assistance in securing its VAT refund. Having already worked with us on tax reporting services, the client trusted our team to represent them and manage the process with the tax authorities. The Challenge in Securing VAT Refund in Indonesia The client faced multiple challenges in managing their VAT refund in Indonesia: Significant VAT overpayment exposure from high transaction volumes Lack of internal staff with strong tax expertise High risk of tax corrections by auditors, which often turn overpayment claims into underpayment findings Ensuring the refund was processed correctly was urgent. Without expert handling, the client risked losing legitimate refunds and facing additional tax liabilities. InCorp’s Solution: Expert Handling of VAT Refund InCorp provided end-to-end VAT refund assistance, which included: Representing the client during tax audit discussions Assessing the tax audit findings and preparing detailed responses Supporting the client throughout the entire process with professional representation before the tax auditors Our knowledge of Indonesian tax regulations and proven experience in handling tax audits ensured that every step was managed efficiently and with minimal disruption to the client’s operations. READ MORE:Case Study: Boosting Stock Accuracy for a Global Sports LeaderTransforming Payroll Management for a Global Renewable Energy CompanyWhy SKTTK Certification is Important for the Electricity Business The Results: Successful VAT Refund Indonesia with 99% Accuracy The outcome was highly successful: The client received their VAT refund from Indonesia as claimed The project achieved a 99% success rate (note: VAT refund outcomes may vary depending on audit risks and case-specific factors) The client gained additional cash flow, strengthening their business operations Why VAT Refund Matters in Indonesia Securing a VAT refund in Indonesia is about reclaiming overpaid taxes, ensuring compliance, and maintaining a robust and healthy business cash flow. Many companies risk audit findings that convert refunds into underpayments, but these risks can be minimized with the right partner. Here’s why it matters: Improves Cash Flow: Reclaims overpaid VAT, unlocking capital for operations and growth. Ensures Legal Compliance: Aligns with VAT Law No. 42/2009, Article 9 (4a), protecting you from penalties. Reduces Audit Risks: Expert handling prevents refund claims from being denied or reclassified. Guide to Doing Business in Jakarta Mailchimp Free eBook Indonesia Business Insight Notify Full NameEmail I have read InCorp's Privacy Policy and agree to InCorp using my information provided to contact me about related content, and services.*Subscribe Secure Your VAT Refund with InCorp Do you need assistance with a VAT refund in Indonesia? InCorp Indonesia’s tax team provides expert guidance, represents you before tax auditors, and maximizes your chance of a successful refund. Here’s how we can help: Audit-Ready Expertise: We represent your company during audits with proven strategies and regulatory knowledge. Full-Service Support: We handle the entire process from documentation to refund disbursement. High Success Rates: Our clients consistently receive timely VAT refunds with industry-leading approval rates. Fill out the form below to streamline your VAT refund Indonesia process and secure the financial returns your business deserves. Frequently Asked Questions What is a VAT refund in Indonesia? A VAT refund in Indonesia allows businesses to reclaim overpaid Value Added Tax (VAT) when their input VAT exceeds their output VAT, as permitted under VAT Law No. 42/2009. Who is eligible for a VAT refund in Indonesia? Companies with excess input VAT—such as exporters, capital-intensive businesses, or those making zero-rated supplies—are typically eligible to claim a VAT refund. Why do VAT refund claims get rejected in Indonesia? Refund claims may be denied due to incomplete documentation, errors in tax filings, or discrepancies discovered during a tax audit. How can InCorp Indonesia help with VAT refund claims? InCorp provides end-to-end support, including audit representation, document preparation, and ensuring compliance with Indonesian tax regulations. What are the benefits of using experts to refund VAT in Indonesia? Expert assistance increases the chance of approval, reduces audit risks, ensures compliance with VAT Law No. 42/2009, and improves business cash flow. Read Full Bio Verified by Dessy Amelia Senior Tax Manager at InCorp Indonesia Dessy has over eight years of experience in tax services, leading InCorp Indonesia's tax team in compliance and strategic solutions. She holds a bachelor's degree in Fiscal (Tax) Administration from... Read more Get in touch with us. 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