Home Blog Why Business Process Outsourcing Services Matter in a Crisis Situation Like COVID-19 in Indonesia Uncategorized Why Business Process Outsourcing Services Matter in a Crisis Situation Like COVID-19 in Indonesia InCorp Editorial Team 6 October 2020 3 minutes reading time Table of Contents Why BPO Services Have Become Even More Important in a Crisis Cekindo as Your BPO Company in Indonesia Outsourcing to BPO companies in Indonesia helps enterprises save resources and time and explore new revenue areas. It is a common business practice in Indonesia that companies partner with a third-party organisation for services to manage tasks that are often performed in-house. The objective of business process outsourcing is to ease employees from activities that eat up a substantial amount of time, money, and resources. Why BPO Services Have Become Even More Important in a Crisis The world has changed tremendously due to the coronavirus and civil unrest across the globe. Therefore, how we live our life every day has changed, and the way people run their businesses have also shifted. To improve productivity and reduce costs in the long run during this crisis, a great number of business owners outsource their non-core activities to BPO companies in Indonesia. Business process outsourcing is the fastest way for organisations to get back on their feet and boost their competitive edges in this unprecedented time. The most important tasks to outsource in a crisis are accounting, tax filing and reporting, payroll processing, and human resource functions. 1. Amplify Efficiency and Performance Inefficient processes can cost companies a lot of money: up to 30% of a company’s annual revenue. To address these inefficiencies, businesses outsource their time-consuming and tedious functions that consume their precious resources and time. BPO frees up the time and resources of a company, enabling it to concentrate on key development tasks and scale. 2. Reap the Technological Benefits You will have access to more advanced technologies and resources when you partner with a BPO in Indonesia. No additional expenses will incur since you don’t have to purchase the latest technology equipment or software yourself. 3. Save Costs This is the most obvious factor why BPO is so important as most businesses have suffered a big financial hit from COVID-19. Many small and medium companies were forced to shut down due to the lack of financial resources. Thus, for those businesses that are struggling, BPO can cut back on their in-house expenses and help them get through this difficult time. 4. Reduce Legal Complications Outsourcing your business processes means that you share some of the business risks with your BPO partner. A BPO service provider has the required experience and expertise to help you manage and mitigate legal risks associated with your investment, operation, and employment. 5. Access to Global Top Talent One of the challenges that businesses face during this pandemic is to get the right talent due to the travel restrictions and lockdowns. One way to deal with this talent shortage is through outsourcing repetitive business processes. BPO gives you access to a more diverse and flexible workforce no matter where your business is located. 6. Gain Competitiveness Working with BPO companies in Indonesia can especially help smaller companies gain great competitiveness in this dynamic market. BPO gives small and medium businesses access to the qualified workforce, the latest technology, and other valuable skills and resources that used to be available to big corporates. Cekindo as Your BPO Company in Indonesia In this challenging time, BPO companies in Indonesia can help you create business continuity for better operations and workflows. Cekindo offers multiple services to our clientele including recruitment, accounting and tax filing, visas and permit application, and a lot more. Our BPO services can help transform your organisation even in a crisis like COVID-19. Interested in outsourcing your business process? Check out our BPO services or get in touch with our experts by filling out the form below. Read Full Bio Verified by Daris Salam COO Indonesia at InCorp Indonesia With more than 10 years of expertise in accounting and finance, Daris Salam dedicates his knowledge to consistently improving the performance of InCorp Indonesia and maintaining clients and partnerships. Frequently Asked Questions Can you provide pricing details for HR outsourcing services? To provide you with accurate pricing information for our HR outsourcing services, we consider the complexities of your inquiries and the dynamic nature of regulations in Indonesia. As a result, the pricing for the service may vary accordingly. For detailed information, please get in touch with our consultants. What other things should be considered when hiring local and foreign employees in Indonesia? There are a few things to consider, such as: Prohibit any form of discrimination and provide equal opportunity for Indonesians and expatriates Increase the competence of workers by giving or encouraging job training. Follow the termination procedures (Terminating an employee in Indonesia can be long, tedious, and expensive. Observe working hours, holidays, and overtime regulations Give mandatory employee benefits, including social security and health insurance Withhold only the right amount of income tax on behalf of the employees Follow the wages and other benefits outlined by the law Process work permits for foreign employees Is halal registration required for all products in Indonesia? Under the latest regulations on Halal Product Assurance, the mandatory requirement for halal certification has been expanded to encompass a wide range of consumer products in Indonesia. This change, which was previously voluntary, now dictates that various items must obtain halal certification. Initially, the certification focus has been on food and beverage products, with the deadline for compliance set for October 17, 2024 If investors intend to conduct business in Indonesia, what kind of organization must they establish? Within the scope of foreign direct investment in Indonesia, foreign investors can typically do business in two ways: Set up a PMA (Perusahaan Modal Asing) PMA is a local subsidiary in the form of a limited liability corporation for foreign investment reasons Set up a RO (Representative Office) According to Law No. 25/2007 on Investment, foreign investors are required to establish a PMA company in order to make direct investments and conduct commercial and business activities in Indonesia. A PMA firm in Indonesia is a legally recognized business entity that can engage in various commercial and business operations as long as it complies with the current laws and regulations. As for RO, its purposes include conducting market feasibility studies and liaison activities. Get in touch with us. 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Cekindo Business International (“InCorp Indonesia/ we”) for general purpose only and we make no representations or warranties of any kind. We do not act as an authorized government or non-government provider for official documents and services, which is issued by the Government of the Republic of Indonesia or its appointed officials. We do not promote any official government document or services of the Government of the Republic of Indonesia, including but not limited to, business identifiers, health and welfare assistance programs and benefits, unclaimed tax rebate, electronic travel visa and authorization, passports in this website. More on Uncategorized Your Guide to Compliance Deadlines in Vietnam for 2020 Read more What Does Your Business Address in Bali Say about You and Your Business? Read more Setting Up a Small Business Indonesia: The Challenges and Solutions Read more