Crew Visa Processing in Batam: How to Obtain One

Crew Visa in Batam: Essential Guide for Seamless Crew Change and Docking

  • InCorp Editorial Team
  • 7 August 2025
  • 5 minutes reading time

Batam is a key maritime gateway in Southeast Asia, strategically positioned near Singapore. It is a preferred transit and docking point for vessels involved in international trade, offshore projects, and ship maintenance. With frequent crew changes and logistical movements, securing the proper crew visa is essential to ensure seamless entry and compliance. 

This guide covers the essential information every ship operator and seafarer must know before arriving in Batam, including who needs a visa, which type is required, what paperwork is necessary, and how to time your application effectively. 

Why a Crew Visa is Mandatory in Batam 

Indonesia requires all foreign maritime crew entering via Batam to hold a valid crew visa before arrival. This rule is enforced to: 

  • Ensure crew members undergo necessary immigration and health checks. 
  • Prevent legal complications like fines, delays, or denied entry at the port. 
  • Maintain compliance with Indonesian crew change protocols, particularly at busy hubs like Batam. 

As Batam is a pivotal transit and crew‑change point near Singapore, port authorities are strict: any crew boarding or disembarking must present proper documentation. Operating without a maritime crew visa risks extended quarantine, administrative hold-up, or even refusal of entry.

Who Needs a Crew Visa in Batam? 

Every foreign crew member arriving in or departing from Indonesia via Batam must hold a valid crew visa, no matter the length or nature of their stay. This requirement applies to: 

  • On-signers: Crew joining the vessel in Batam from another country.  
  • Off-signers: Crew disembarking in Batam to return home or transfer to another assignment. 
  • Transit Crew: Crew temporarily staying in Batam while waiting to transfer to another vessel or flight. 

Local port authorities strictly enforce visa compliance. Skipping these formalities can result in denied boarding, vessel delays, or legal penalties. 

Types of Visas for Ship Crew 

Crew Visa Processing in Batam: How to Obtain One

Selecting the proper crew visa is crucial for compliance and operational efficiency in Batam. Below is a comparison of the two primary visa options: 

B211A Visa 

  • Suitable for short-term stays or single port calls 
  • Commonly used for transit crew or one-time on-signers 
  • Valid for 60 days, extendable up to 180 days 
  • Requires a sponsor and a local handling agent 

C-13 Visa 

  • Designed for long-term vessel operations and multiple port calls 
  • Often preferred for regular off-signers or rotational crews 
  • Requires pre-approval and complete documentation before entry 

The visa type depends on the crew’s schedule and activity. Consulting a local expert ensures the correct maritime crew visa is selected and processed correctly. 

Documents Required for Crew Visa Application 

Applying for a crew visa in Batam requires specific documentation aligned with Indonesian immigration standards. While requirements may differ slightly based on visa type and port schedule, here are some key items commonly requested: 

  • A valid passport 
  • A verified crew list 
  • Travel and vessel details 
  • A company-issued guarantee letter 
  • Supporting health and identification documents 

Immigration rules are subject to change, and missing just one document can delay your operation. That’s why it’s essential to work with a local expert like InCorp Indonesia. 

When to Apply to Avoid Delays 

Timing is everything when it comes to processing a crew visa in Batam. Visa approvals typically take several business days, depending on your crew size, nationality, and port conditions. 

  • Start your application at least 7–10 days before arrival. 
  • Allow extra time during peak maritime seasons or public holidays. 
  • Ensure a local agent handles all pre-arrival coordination to avoid last-minute issues. 

Delays often happen when paperwork is incomplete, late, or submitted without proper endorsement. To stay on schedule, most operators rely on trusted visa partners who understand Batam’s immigration systems. 

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Simplify Your Crew Visa Process with InCorp  

Time is critical in maritime operations, and every delay costs money. At Batam port, incomplete crew visa applications can lead to costly hold-ups and unnecessary demurrage. 

Partnering with InCorp Indonesia (an Ascentium Company) gives you a strategic advantage with comprehensive immigration services, such as: 

  • Professional crew visa processing 
  • Accurate document preparation and submission 
  • Efficient coordination with immigration authorities 
  • Minimized delays and reduced visa-related errors 

Let InCorp handle the complexities of your maritime crew visa process, so your crew stays on schedule and your vessel is on course. Fill out the form below for reliable visa support and a smooth docking experience in Batam. 

Frequently Asked Questions

Who needs a crew visa in Batam?

All foreign crew members arriving, departing, or transiting through Batam—whether on-signers, off-signers, or transit crew—must have a valid crew visa before arrival.

Why is a crew visa mandatory?

It ensures immigration and health checks are completed, prevents delays or fines, and keeps your vessel compliant with Indonesian port regulations.

What types of visas are available for ship crew?

B211A Visa: For short stays or transit (valid for 60 days, extendable).
C-13 Visa: For long-term operations or regular crew rotations (requires pre-approval).

What documents are required to apply?

Commonly required documents include a valid passport, crew list, vessel and travel details, a company guarantee letter, and health documents.

When should I apply for a crew visa?

Start the application 7–10 days before arrival. Allow extra time during busy seasons, and work with a local agent to avoid delays or rejections.

Verified by

Daris Salam

COO Indonesia at InCorp Indonesia

With more than 10 years of expertise in accounting and finance, Daris Salam dedicates his knowledge to consistently improving the performance of InCorp Indonesia and maintaining clients and partnerships.

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The information is provided by PT. Cekindo Business International (“InCorp Indonesia/ we”) for general purpose only and we make no representations or warranties of any kind. We do not act as an authorized government or non-government provider for official documents and services, which is issued by the Government of the Republic of Indonesia or its appointed officials. We do not promote any official government document or services of the Government of the Republic of Indonesia, including but not limited to, business identifiers, health and welfare assistance programs and benefits, unclaimed tax rebate, electronic travel visa and authorization, passports in this website.