Home Blog Business Opportunity in the Internet Service Providers in Indonesia Business Licenses | Business Setup | Indonesia Business Opportunity in the Internet Service Providers in Indonesia InCorp Editorial Team 23 June 2025 6 minutes reading time Table of Contents What is An Internet Service Provider? Internet Service Provider vs. WiFi Provider Examples of Internet Service Providers Examples of Internet Service Providers in Indonesia The Opportunity of Internet Service Provider Business in Indonesia How to Build Your Internet Service Provider Business in Indonesia Unlock Business Potential in Indonesia's Internet Provider Services with InCorp The internet providers sector in Indonesia is rapidly evolving, presenting exciting business opportunities for investors eager to capitalize on this growing market. However, navigating this landscape is not without its challenges. While the demand for reliable, high-speed internet services continues to rise, newcomers face significant hurdles, such as complex regulatory environments and infrastructure limitations that hinder service delivery. Additionally, the market’s increasing competition makes it essential for new entrants to differentiate themselves and provide consistent quality and customer support. Despite these challenges, investors have a unique chance to enter the industry and contribute to enhancing connectivity for millions of users across the archipelago. By addressing these pain points, investors can play a crucial role in shaping a more connected Indonesia. What is An Internet Service Provider? An Internet Service Provider (ISP) is a company that offers internet access to businesses and individuals. Many ISPs provide access methods such as cable, DSL, fiber optics, dial-up, and wireless. ISPs enable users to browse the web, shop online, conduct business, and stay connected with others, usually for a fee. Moreover, they may offer services like email, domain registration, web hosting, and browser packages. READ MORE:Untapped Opportunities: Exploring Indonesia’s OTT Platform Market PotentialIndonesian Startup Outlook: Challenges & OpportunitiesExploring the Promising Future of E-Commerce in Indonesia Internet Service Provider vs. WiFi Provider When choosing how to access the internet, it’s important to understand the differences between an Internet Service Provider (ISP) and a WiFi provider. Here is a comparison table highlighting these differences. FeatureInternet Service Provider (ISP)WiFi ProviderDefinitionProvides internet access through various means, such as cable, DSL, fiber, or satellite connections.Enables wireless internet access using a modem and wireless router.Connection TypesCable, DSL, fiber optics, satelliteWireless (WiFi)FunctionalitySupplies the actual internet connection.Distributes internet access wirelessly.Equipment RequiredDepending on the service, it may require a modem and/or router.Requires a modem connected to a wireless router.Signal TypeDirect wired connections to homes/businesses.Wireless signal transmitted for mobile devices.Coverage AreaIt varies based on service type and provider; it typically has broader coverage.Limited to the range of the wireless router.User DevicesCan connect multiple devices through a wired connection.Allows multiple devices to connect wirelessly.InstallationInstallation may require a professional setup.The user can often set it up. Examples of Internet Service Providers Many business internet providers service cater to different markets worldwide. These providers offer unique services tailored to meet diverse customer needs. Some of the examples are: Verizon Verizon is a major telecommunications provider that offers telephone, internet, and television services to residential and business consumers. Telstra Telstra is Australia’s largest telecom company, offering mobile and internet services, entertainment packages, cybersecurity solutions, and business support. ACT Fibernet ACT (Atria Convergence Technologies Ltd.) is a leading Indian broadband and cable provider, offering services like Fibernet and digital TV to nearly 2 million homes. Openserve Openserve is South Africa’s largest wholesale broadband provider, offering high-bandwidth data, voice, and managed services. It connects homes, businesses, and developments nationwide, partnering with ISPs to deliver extensive coverage. Excitel Broadband Excitel is a broadband provider offering high-speed fiber optic internet services across various Indian cities. It focuses on delivering fast broadband options to enhance entertainment experiences for young consumers at home. Examples of Internet Service Providers in Indonesia According to the Indonesian Internet Service Providers Association (APJII), over 1,000 ISP companies are currently in Indonesia. However, only a few ISPs are widely used by the public. Here are some examples of ISPs in Indonesia: IndiHome This ISP brand is well-known among Indonesians. IndiHome, a product of Telkom Indonesia, uses fiber optic technology to provide high-speed internet access, reaching up to 300 Mbps. First Media As Indonesia’s first high-speed internet provider, First Media offers internet access speeds of up to 1 Gbps and various streaming media (OTT) packages. MyRepublic MyRepublic is another well-regarded ISP in Indonesia. Since 2015, this ISP has offered fast and flexible internet packages for households and small businesses. Biznet Home Biznet Home is another example of an ISP in Indonesia. The Biznet Networks website notes that it provides internet access, data center services, IPTV, and cloud computing. CBN Fiber With internet speeds of up to 1 Gbps, CBN Fiber is considered one of Indonesia’s top and fastest ISPs. In addition to fast speeds, this ISP uses fiber-to-the-home (FTTH) technology, ensuring a stable and smooth internet connection. The Opportunity of Internet Service Provider Business in Indonesia The number of internet companies under the Indonesian Internet Service Providers Association (APJII) has nearly tripled over the past three years, increasing from 400 ISPs to 1,100–1,200. According to senior APJII member Victor Irianto, the banking sector, which previously showed little interest in supporting internet providers, has begun to notice the industry, including foreign players. Foreign investments are flowing into Indonesia’s internet sector, recognizing the vast growth potential. Starlink Enters Indonesia in 2024 Starlink, the low-orbit satellite internet provider services Elon Musk owns, has recently launched in Indonesia, expanding its operations to 77 countries. Indonesia’s Internet Service Providers (ISPs) have been addressing connectivity challenges through various technologies, ranging from fiber optics to wireless networks. However, the entry of Starlink, a satellite internet service from SpaceX, could significantly transform the competitive landscape. Unlike traditional cable-based technologies such as fiber optics for transmitting data, satellite systems use radio signals through the vacuum of space. How to Build Your Internet Service Provider Business in Indonesia Several factors must be considered when starting an internet provider service business in Indonesia. Understanding the regulatory requirements and market dynamics is essential for building a successful operation. Business Identification Number (NIB) Entrepreneurs must obtain a Business Identification Number (NIB) to operate an ISP business. The NIB is an official government identification issued to business entities. Business owners can obtain the NIB through the OSS system. Standards Certification For high-risk business activities that require adherence to business and/or product standards, the Central or Regional Government may issue: Business standards certificates and Product standards certificates. The issuance of these certificates is based on verifying compliance with the standards. This is crucial, as certification determines whether a business meets the required benchmarks. Licenses A license is an authorization from the Central or Regional Government that must be obtained before starting business activities. The required license for ISP business in Indonesia is the Izin Penyelenggaraan Jasa Akses Internet, issued by the Ministry of Communication and Information Technology (Kominfo). Guide to Doing Business in Jakarta Mailchimp Free eBook Indonesia Business Insight Subscribe Full NameEmail I have read InCorp's Privacy Policy and agree to InCorp using my information provided to contact me about related content, and services.*Subscribe Unlock Business Potential in Indonesia’s Internet Provider Services with InCorp Indonesia’s rapidly expanding internet service provider business offers immense opportunities for investors looking to enter this high-growth sector. The country is experiencing a surge in demand for reliable internet services, with significant potential across various segments. Investors looking to seize these internet providers business can rely on InCorp Indonesia (an Ascentium Company), which offers comprehensive solutions, including: Company Registration: Streamline the entire registration process for your business. Business License: Ensure that all necessary licenses are obtained for smooth operations. Fill out the form below to scale your business, expand your market presence, and enjoy a seamless setup experience. Read Full Bio Verified by Hotdo Nauli Senior Legal & Delivery Manager at InCorp Indonesia Hotdo heads the Legal and Delivery team at InCorp Indonesia, managing Product Registration, Legal Advisory, and Business Licensing. With over 8 years of experience, she focuses on compliance and integrity, ensuring all client operations align with Indonesian laws and regulatory standards, including contract reviews and sector-specific licenses. She is also a licensed advocate and a member of the Indonesian Advocates Association (PERADI). Frequently Asked Questions How is the process of liquidating a PMA company in Indonesia, and how long does it take? The procedures for (voluntarily) liquidation typically involve the following steps: Conduct a general shareholder meeting to approve the liquidation and the liquidator’s nomination Notify the Ministry of Law and Human Rights as well as the creditors of the liquidation and the distribution plan for the assets by newspaper notice All business licenses and tax numbers should be canceled or revoked; the tax office will conduct a tax audit to revoke the tax number Make sure creditors are paid and that any liquidation funds are distributed to shareholders (if any) Conduct a general meeting of shareholders to approve the liquidator’s discharge and acquittal Notify the Ministry of Law and Human Rights of the liquidation’s outcome. After receiving the notification, the Ministry of Law and Human Rights will deregister the company’s status as a legal entity and remove its name from the Company Registry Release the liquidation’s outcome in a newspaper Completing the liquidation process can take around two years. What is the difference between PT and CV? You can find the difference below: PT: limited liability company (shareholders are not legally liable for company liabilities) CV: a proprietary company where liability falls on the shareholders Can an individual or a business organization be a shareholder in a PMA company, and is there a minimum number required? A limited liability corporation is required by Indonesian company law to have two or more shareholders, who may be either a legal entity or an individual. The foreign investor must find a second shareholder to own shares in the PMA firm for investments that are 100% open, which could be an affiliated party. How A PMA company can be eligible to conduct import activities? What licenses and procedures are necessary while engaging in import-related activities? A PMA company in Indonesia must obtain an NIB, which also functions as: Importer Identification Number (Angka Pengenal Impor or API) Producer Importer Identification Number (Angka Pengenal Impor Produsen or API-P), which is required for the import of machinery and equipment, goods, and materials used in production. General Importer Identification Number (Angka Pengenal Impor Umum or API-U), which is required for the import of specific goods for trading purposes, is grouped under one section in the Customs Classification System. Customs Identification Number (Nomor Identitas Kepabeanan or NIK), It functions as an identifying document for the applicable Customs and Excise authorities during the customs clearance process. Some goods may face limitations or restrictions on importation in Indonesia, potentially requiring additional approval from the Ministry of Trade. Recommendations from technical ministries like Industry or Agriculture may influence these approvals. Get in touch with us. 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