PSE Certification Indonesia: Why It’s Crucial for Your Digital Business

PSE certification (Penyelenggara Sistem Elektronik) is a legal requirement in Indonesia for all organizations that operate or manage electronic systems, including websites, apps, e-commerce platforms, and digital services, as mandated by the Ministry of Communication and Informatics (Kominfo), previously known as Komdigi. 

If your platform processes data from Indonesian users, you must register through the OSS RBA (Online Single Submission – Risk-Based Approach) portal. This applies to both local and foreign businesses. 

Who Must Register for PSE Certification? 

You must register if your organization falls into one of these categories: 

• E-commerce websites or apps 
• Online marketplaces 
• Streaming platforms 
• Social media platforms 
• Financial and fintech systems 
• Health, education, and cloud-based platforms 

Even foreign companies must comply if their services are accessible to users in Indonesia. 

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• Understanding The New Data Protection Regulations in Indonesia
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Regulatory Background of PSE Certification in Indonesia 

The legal framework for PSE certification in Indonesia has undergone significant changes over the past few years. In 2025, the certification process will be governed by a streamlined set of active regulations, reflecting the government’s effort to modernize and secure the country’s digital ecosystem. 

Permenkominfo No. 10/2021 

This is the primary regulation governing the registration of Private Scope Electronic System Providers (PSE Lingkup Privat). It outlines: 

• The definition of electronic system providers 
• Mandatory registration requirements 
• Sanctions for non-compliance, including access termination 

This regulation replaced the earlier Permenkominfo No. 5/2020, providing a more transparent and enforceable framework under the rebranded ministry, Komdigi. 

Government Regulation No. 71/2019 (PP 71/2019) 

As of 2025, this regulation governs the operation of electronic systems and transactions in Indonesia. It requires that all operators—domestic or foreign—store and manage data responsibly when serving Indonesian users. 

Law No. 27/2022 on Personal Data Protection (PDP Law) 

Fully enforceable since October 17, 2024, the PDP Law mandates high standards for data collection, storage, transfer, and user consent. Compliance with this law is closely linked to PSE certification, as only certified platforms can demonstrate legal conformity in handling personal data. 

Types of PSE Certification in Indonesia 

Not all digital service providers are treated the same under Indonesian law. As of 2025, PSE certification is categorized into two primary types: Public Scope and Private Scope. Understanding these distinctions is critical for ensuring you register under the correct classification. 

PSE Public Scope 

This applies to government-operated electronic systems, including platforms or services developed and managed by state institutions, regional governments, or public agencies. Key characteristics: 

• Operated for public service delivery 
• Managed by government or state-funded entities 
• Typically hosted on the Indonesian government infrastructure 

Examples include: 

• E-KTP (electronic ID systems) 
• SIKS-NG (social welfare database) 
• BPJS online portals 

PSE Private Scope 

This is the most relevant category for businesses, including both local and foreign companies, that offer digital services to Indonesian users. Key characteristics: 

• Operated by private companies or individuals 
• Includes both commercial and non-commercial platforms 
• Must register through the OSS RBA system 

Examples include: 

• E-commerce websites (e.g., Tokopedia, Shopee) 
• Streaming services (e.g., Netflix, Spotify) 
• Fintech platforms (e.g., OVO, Dana) 
• Cloud services (e.g., Google Drive, AWS) 
• Social media apps (e.g., Instagram, TikTok) 

How to Apply for PSE Certification in Indonesia 

Applying for PSE certification through the OSS RBA system requires more than just submitting forms. It demands a deep understanding of legal classifications, compliance documentation, and risk-based licensing protocols. For many businesses, especially those without a local legal team, this can become a bottleneck. 

To begin the process, companies are typically asked to prepare: 

• A valid business identification number (NIB) 
• Clear descriptions of the electronic systems used 
• A data center location and processing details 
• A commitment to comply with the PDP Law on user data protection 

Several other technical and legal requirements must be met, primarily if your platform handles sensitive user data or operates across borders. 

Make PSE Certification Effortless with InCorp 

Partnering with a professional legal consultant can significantly reduce the time, cost, and stress associated with obtaining certification. InCorp Indonesia (an Ascentium Company) offers tailored legal consultation services to help your business: 

• Classify your electronic systems correctly 
• Prepare accurate documentation 
• Avoid regulatory missteps 
• Accelerate the registration process 

Please fill out the form below and let us handle the legal details while you focus on growing your digital platform.