- Mystery Shopping
This is an external tool that can obtain valuable information about products your competitors provide. Also for measuring the quality of services your employees perform. This activity is critical when investigating a new market, such as Indonesia, as well for inspecting your employees or facilities to ensure consistent performance.
Where distance and an unknown market are limiting factors for foreign entities and entrepreneurs, Cekindo’s local team is able to gather information through the mystery shopping process and provide detailed reports and feedback to guide your successful market entry and sustainable business growth.
