A recent Google research indicated that the coronavirus pandemic had accelerated the Vietnam digital economy. The digital economy in Vietnam expanded by 16% in 2020, amounting to US$ 14 billion. The research further estimated that the growth would continue until 2025 with an amount of US$ 52 billion.
Prior to the COVID-19 episode, 3.1 hours per day is the time that Vietnamese users spent on the internet. This figure then increased significantly to 4.2 hours per day due to the nationwide lockdown.
The rapid growth of eCommerce and eWallet is the main factor of the burgeoning digital economic situation in Vietnam. In 2020, eCommerce expanded 63% year-on-year at US$ 62 billion. By 2025, this amount will spike to approximately US$ 172 billion.
Vietnam’s government issued various plans and guidelines in September 2020 to support the Fourth Industrial Revolution and Conclusion 77 initiatives. These initiatives have proved that the government is determined to transform its digital economy with proper legal frameworks.
Furthermore, the government established new policies to take in and pilot new and innovative technological solutions conditionally. Vietnam’s technology sector is the crucial enabler for its digital infrastructure and its significant presence in the global market.
Through these policies and guidelines, relevant authorities will liaise with Vietnamese businesses to collaborate with renowned and sizable global technology corporations. The collaboration will include technologies and models transfer, establishment, and application.
For the nation to ensure that growth in the digital economy, challenges associated with critical areas in Vietnam’s digital economy need to be resolved.
The high-speed and useful internet is the foundation of a thriving digital economy. So the first and the most critical challenge for Vietnam’s digital economy transformation is to obtain the majority of the population attached to 4G and 5G mobile networks very soon. The country will also have to expand its broadband fibre optic networks for large institutions, schools, and businesses.
The second obstacle that Vietnam’s government has to tackle is probably the high logistic price. Vietnam’s logistics price is one of the highest globally, contributing to 25% of GDP. Streamlined and efficient logistics service is one of the critical components of successful eCommerce and online trade.
Therefore, Vietnam is still in substantial space to improve its logistics by providing more diverse and affordable logistics options such as last-mile delivery, low-value item delivery, and door-to-door services.
The third challenge concerns payments. The majority of the Vietnamese population still utilize cash for their daily transactions despite cashless digital payment development. In 2017, only 22% of Vietnam’s population made use of digital payments.
To encounter this issue, regulatory authorities and financial institutions shall work together to enable Vietnamese consumers’ digital-friendly payment environment. This collaboration must include customer protection, safe digital payments, and flexible digital payment systems.
Lastly, it is forecast that about 56% of five ASEAN countries’ workforce, including Vietnam, may face digital innovation replacement in 10 years. Hence, preparing the current workforce to be ready and skilled for this digital transformation is essential and compulsory.
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