Cekindo Business International is now InCorp Indonesia. Learn more.
InCorp offers a comprehensive range of solutions to ease the company registration process and help you create a viable roadmap for your business.
Get assistance from experts with a decade of experience in assisting international business owners expanding into Indonesia.
Avoid any bureaucratic complexity when closing your company by engaging with our experienced legal advisors.
What type of legal entities should you choose to register a company in Indonesia? We can assist you in choosing which is the best one to grow your business.
To help businesses survive during this unfortunate time, InCorp provides corporate recovery in Indonesia and insolvency services.
Granting an environmental permit in Indonesia needs an Environmental Impact Analysis (AMDAL) in advance.
Obtaining property & land ownership in Indonesia offers some challenges for foreigners. However, buying property in Indonesia is attainable with specific resources and documents.
Recent regulatory changes have a knock-on effect on Indonesia's Merger & Acquisition landscape. Check on how we can navigate you through your M&A in Indonesia.
InCorp provides Virtual Office services Indonesia in various locations: Jakarta, Bali, Semarang, Surabaya, and Batam.
Business process outsourcing in Indonesia is a viable option to streamline bureaucratic complexities that hurdle your business expansion objectives.
InCorp offers a complete range of accounting service Indonesia, from tax reporting to auditing.
With professional financial audit services from InCorp, you can ensure all accounting activities are accurately recorded and compliant with Indonesian regulations.
Using an Employer of Record service to set your roots in Indonesia opens the doors to new opportunities in the country.
Financial and Operational Resilience services from InCorp are developed to support businesses and help them survive during this difficult time.
Payroll services in Indonesia are a practical solution to avoid unnecessary complexities while you focus on growing your business.
Using a recruitment agency in Indonesia will help you hire the best candidates for your company, saving you time and money.
Tax consulting in Indonesia are the shortcuts to fulfill the administrative obligations with high accuracy and in a timely manner.
The Indonesian government promotes tax holidays as one of the fiscal incentives to attract major foreign direct investment in Indonesia.
Operating businesses in Indonesia, entrepreneurs must comply with the regulations accordingly, especially concerning taxes.
Immigration in Indonesia is one of the strictest and most complex processes due to its ever-changing regulations. InCorp provides a seamless experience in obtaining your stay and work permits.
Avoid any hassles by engaging with an experienced visa agent in Indonesia.
A dependent visa Indonesia is a document that allows foreigners to bring their family while settling down in the country.
Investor KITAS Indonesia is a stay permit that offers many benefits to investors that invest in the country.
Overseas Visas are required for Indonesians who are planning to stay abroad for an extended period of time.
KITAP is a permanent stay visa for foreigners who have intentions to stay in Indonesia.
Foreign retirees often find their plans stuck due to the complex visa application process. InCorp helps expedite the process.
Obtaining a social visa is daunting if you are not familiar with the country’s complex bureaucratic processes. Consult with us for a seamless Indonesian visa application experience.
Foreigners married to an Indonesian citizen are eligible for a spouse-sponsored KITAS.
Learn how to obtain an Indonesian tourist visa seamlessly and securely, directly from a trusted visa and travel agent.
Get assistance from a trusted visa agent in Indonesia to make your traveling plan to Indonesia even more convenient.
Expedite your Indonesian work permit application process by engaging with a trusted visa agent.
All imported goods must obtain permission granted by specific governing bodies prior to entering the local market.
Learn more about the cosmetic product registration services in Indonesia.
Learn more about exporting goods to Indonesia.
Learn more about the food & beverage product registration services in Indonesia
Learn how to go through halal certification in Indonesia directly from experts successfully.
Learn more about the health supplement product registration services in Indonesia.
Learn more about the household product registration services in Indonesia.
Learn more about importing goods from Indonesia
An Importer of Record in Indonesia is a legal service that enables companies to import products into Indonesia, through an import partner.
Learn more about the medical device registration services in Indonesia.
Register a trademark is necessary to avoid legal issues in the future. InCorp can help you with Trademark Registration services in Indonesia.
Compliance is one of the most challenging parts of business overseas, especially in a country packed with complex bureaucratic processes such as Indonesia.
Updating business documents to align with your company’s growth can be a hassle.
Due Diligence services are needed to assess the credibility of the company or partner you wish to work with or acquire in Indonesia
From Company Regulations to Employment Agreement Drafting, Employment law services from InCorp will help you to compliance with employment policy in Indonesia.
InCorp’s legal consultation services in Indonesia are crafted to help your business settle and fully comply with the latest regulations.
Organizations must continuously evolve and transform to remain competitive and relevant in today’s global environment ...
Companies face many opportunities and challenges as a result of a changing market and regulatory landscape ...
Adopting Environmental, Social, and Corporate Governance (ESG) practices can improve your company’s value ...
Risk Management services from InCorp Indonesia can assist companies in building confidence when making future business decisions ...
Transfer Pricing in Indonesia occurs when a company performs an internal transaction within the same business group or its subsidiaries
InCorp's transfer pricing advisory services in Indonesia are marked by the objective to support our clients' business needs.
Our transfer pricing services provide you with a hassle-free experience while still complying with the legal aspects of transfer pricing in Indonesia.
As the market-entry consulting firm in Indonesia, InCorp provides a wide range of customized solutions to ease the business incorporation process.
Both natural and legal persons are entitled to open a bank account in Indonesia. Find out how to open a bank account in Indonesia, here.
InCorp can help you find a trusted Buying Agent Indonesia for product sourcing in Indonesia. Contact us now for a free consultation.
InCorp can help foreigners to get the driving license in Indonesia, whether SIM A or SIM C. Check out the requirements and the procedure, here.
IMEI Registration in Indonesia is necessary to ensure telecommunication devices from abroad can function properly in Indonesia.
With offices in Jakarta, Bali, Semarang, SUrabaya, and Batam, InCorp is ready to assist you as a local partner and distributor in Indonesia.
InCorp can help you to select the trusted local partners to import and distribute your products in Indonesia.
Improve your business by knowing the market conditions in Indonesia through market research services in Indonesia.
InCorp can help you gain information about your competitor's product through mystery shopping.
Are you entering a new market? Are you already in the market and do you think about developing your business further?
Is Indonesia the market? Then read on…
Before you undertake a company establishmentor a product registration in Indonesia, you must prepare a business case. A company should responsibly evaluate risk, its investments and especially its product before entering a new market. But where can you get quality data?
Is your product or service already present in Indonesia and you are wondering if there is something you can do to make it better?
For a new product or service, first you as the company need to know if it is competitive on the market. The tried and true way is to run a market analysis to provide some theoretical background about the Indonesian market. To prove these data, it is good to include a mystery shopping report in the market analysis
Why Mystery Shopping? Or an even better question might be “What is Mystery Shopping?”
Mystery Shopping is a way to recognize the quality of goods and services — it’s like a background quality check of your own goods and services.
By pretending you are a real customer, you see the services or have the goods. This can be applied in various industries and for different products and numerous services. The person conducting the shopping is called a mystery shopper. If you are talking about hotels, restaurants and similar facilities, the person is called a mystery guest.
Following the methodology and clear instructions, the mystery shopper/guest visits predefined locations, acts according the scenario developed, and collects the data sample. Afterwards, he or she provides his or her findings and feedback in a report. Additional data collection can include audio or video output as well.
A method of conducting mystery shopping is following your customers’ habits. Some Indonesian customers approach service by phone, some via internet but most of them visit places in person.
Many companies are concerned about the method, therefore they prefer to invite and meet with them personally, preferably with the help of a third party. This is called a focus group discussion. Focus groups can give you lots of answers.
Customers are preselected by age, education, profession, sex and income and through directed or undirected discussion, you can get your customers’ views on the market, competitors, prices and their experience.
After you understand their needs and wants are, you may get some valuable recommendations that you may not have even considered. It is recommended to run more focus groups so you have wider data collection. However this is more demanding in terms of preparation and management, so another option is the face-to-face interview conducted outside the office in the environment where your customers are.
• Location, orientation, direction… how easy is it to find?
• Staff and first impression
• Initial customer approach and speed of noticing customer
• Time spent
• Knowledge to share and ability to help and
• Service itself
• Possibility to test and show or demonstrate practicality
• Follow up, bonus program, offer of additional services
• Purchase packaging<
• Problem-solving, complaints
Are you coming to Indonesia, planning to register products in Indonesia or even establish a company in Indonesia? Invest your time and your money wisely!
Try to understand Indonesian customers, get to know the distribution channels used for goods similar to yours, find typical packaging sizes, colors and materials, find benchmarks and the price range. This all will help you to create a proper set-up for entering the market with your product and finally entering the market.
Are you already established in the Indonesian market? Do you want to beat the competition? Use mystery shopping to improve your service levels, to check staff performance, increase sales figures, increase customer loyalty, improve brand image and stimulate business growth.
Keep an eye on your competitors and be always step ahead with mystery shopping.
Do you think mystery shopping is the way, but you lack the people, experience or time to do it? Or you are far away but you still want to understand Indonesian market?
Cekindo is your business partner in Indonesia and is ready to assist you in entering the market or further developing your business in Indonesia.
An expert for more than 10 years, Pandu Biasramadhan, has an extensive background in providing top-quality and comprehensive business solutions for enterprises in Indonesia and managing regional partnership channels across Southeast Asia.