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Importer of Record Service: Importing Through An Import Partner

What Is An Importer of Record (IoR) Service?

An Importer of Record in Indonesia is a legal service that enables companies to import products into Indonesia, through an import partner. As an Importer of Record, Cekindo provides an end-to-end import service for a range of products; from medical devices to cosmetics and F&B.

Read on to get an overview of how an IoR works in Indonesia.

Import License Process – A Lengthy & Multi-step Process

Before a company obtains an Import License or Permit, the product holder is required to set up a company. The period in which a foreign company is incorporated can take from weeks to months. The period depends on how well-prepared its set of company documents are, for submission to the Indonesian authorities. Another prerequisite of this process is, a Foreign Company has to submit an investment plan with a minimum paid-up capital of IDR 10 billion.

It is only when these milestones are completed, can a company then apply for its import permits and licenses, which could take another 3 – 6 months. For products to be finally traded in Indonesia, a product holder should note to buffer time for Product Registration with BPOM and other licenses such as Halal License and SNI license.

When Importer of Record Services Are Beneficial.

Companies that find themselves in the following business situations, will find IoR serviced beneficial to their business operations in Indonesia.

  • Quick market access into Indonesia is a critical point in your business strategy.
  • You have local distribution and retail partners to manage sales in Indonesia.
  • You have a company in Indonesia, however, it is not eligible to apply for an import license.
  • Importing goods occurs infrequently (e.g.: once every 6 months).
  • You are importing multiple products from different categories.

Import Products Into Indonesia with Cekindo

While you focus on the core aspect of your business, Cekindo’s comprehensive product registration and import solutions can help you in the technical facets of starting a business in Indonesia. To find out more, please fill out the form below and an IoR expert will be in touch with you shortly.

Contact our consultants

Selected Testimonials

  • I am thankful for Cekindo, as they assisted me for several months to obtain my business visa and enter Indonesia. I was in constant contact with valuable consultants the provided me with updated information during this precarious time. Today, my being in Jakarta is not a miracle – it was made possible by Cekindo.

    Gabriel Francois Pierre Hossaert
  • Balev Coporation

    We needed an expert in applying and obtaining respective registrations for our product range in Indonesia, and a renowned German consultancy company in the safety compliance field recommended Cekindo due to their well-developed network in the Asia Pacific. Cekindo’s practical knowledge helped professionally shape and balance the wording of our labels, resulting in full compliance with Indonesian product regulations while taking into account the market and its end users.

    Rumen Myankov
    Balev Corporation
  • Tim Stewart - Photo

    I would like to acknowledge the exceptional service that PT. Cekindo Business International provided to me and my company. I needed to attend a meeting in Jakarta in October 2020 and because of the COVID-19, there were some restrictions with regard to visa application. I made the right decision by consulting with the visa team at Cekindo. The application process was expertly handled. The team ensured the visa was issued well ahead of time for my trip. I would recommend PT. Cekindo Business International to anyone looking for expert help in managing the visa application process.

    Tim Stewart
    Northern Territory Building Consultancy
  • logo-PT-Asia-Victory

    Prior to choosing Cekindo as our business partner in Indonesia, we interviewed and compared several companies. Finally, we chose to cooperate with Cekindo because of its professionalism and quality. Cekindo has assisted us in many ways, from company certification application to KITAS application and financial statement compliance to the fulfillment of other tax obligations in Indonesia. We appreciate the team’s fast response and professionalism in preparing the financial statements, among others.

    Doris Chen
    PT. Asia Victory and PT. Bigger One
  • logo Toaster

    When I joined Toaster, it was already working with Cekindo. But it’s quick to see why Toaster chose Cekindo. Cekindo has been very helpful throughout. Toaster Headquarters is based in London. Indonesian tax laws are not our specialty. Cekindo’s team has helped us to understand Indonesian tax. They are very knowledgeable and dependable, and therefore a huge asset to our company.

    Tsui-Sie Wong

Selected Clients


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