Home Blog Importer of Record In Indonesia – A Legal & Inexpensive Way To Import Business Licenses | Business Setup | Local Partner Distributor Importer of Record In Indonesia – A Legal & Inexpensive Way To Import InCorp Editorial Team 10 September 2025 4 minutes reading time Table of Contents Importer of Record Service: What Is It? Benefits Of Using An Importer Of Record The Import Process Frequently Asked Questions Importer of Record Service: What Is It? An Importer of Record is a legal entity registered in Indonesia that is responsible for all the documents and entry requirements for importing goods into the country. The Importer is registered under the Directorate General of Customs and Excise and has official licenses and permits to carry out import activities. The reason for using an Importer Of Record in Indonesia is quite straightforward. You have the products, the importer of record has a legal entity registered in Indonesia, and the required documents. To be more specific, an importer of record service provides the following Appropriate entry documents for clearance through customs Payments for any levies, duties, or fines Product certification and classification All other responsibilities pertaining to importation Business owners planning to import products into Indonesia independently should thoroughly understand Indonesia’s import and export, BPOM registration and distribution regulations, and licenses. And while it is common knowledge that a company must first set up a legal business entity in Indonesia before importing any goods, many have underestimated the procedure, paperwork, and time taken. Establishing a trading company in Indonesia could take five months or longer. And it is only when the company is established, can the business move forward to secure an Import License via OSS. Navigating Indonesia’s regulations can sometimes deter foreign companies from importing their products. An Importer of Record (IoR) is a legal service that enables companies to import products into Indonesia, through an import partner. Read on to get an overview of how an IoR works in Indonesia. Benefits Of Using An Importer Of Record There are many benefits that come with using an Importer Of Record service, for both import companies and manufacturers in Indonesia. Hassle-Free Global Logistics Since importing involves more than one country, an importer of record will undertake local taxes and legal entry points. Risk-Free There are no custom risks of shipment delays and penalties for importers or manufacturers who do not have the required documents and import approval from the authorities. Other Benefits The shipment clearance process becomes simpler A transparent process that is fully in compliance with all export and import regulations It’s not necessary to establish an import legal entity in Indonesia just for importing purposes The Import Process Provide necessary information to InCorp who serves as your Importer Of Record. You should confirm with your supplier, seller or shipper overseas beforehand that InCorp will serve as your company’s importer of record. After the confirmation with your overseas exporters, you will need to verify the shipping documents as well. InCorp will then evaluate and confirm the importing goods. Once there we have clearance, we will proceed with the import and shipping of the goods. Once the import goods have arrived at the Indonesian port, InCorp has already had all the documents ready for customs clearance and freight forwarding. On behalf of your company, InCorp will clear all payments in regards to customs taxes and duties upon the receipt of payment from you. You can choose to pick up your goods from InCorp or to opt for delivery of products to your location. While you focus on the core aspect of your business, InCorp’s comprehensive product registration and import solutions can help you in the technical facets of starting a business in Indonesia. To find out more, please fill out the form below and an IoR expert will be in touch with you shortly. Frequently Asked Questions What is an Importer of Record? An Importer of Record (IOR) is the legal entity responsible for customs clearance, duties, taxes, and compliance when goods enter a country. Who can be an Importer of Record in Indonesia? A local company with a valid Importer Identification Number (API) and tax ID (NPWP), or a licensed IOR service provider. Why use an Importer of Record? It simplifies import for foreign companies, ensures compliance, avoids customs delays, and saves time. What happens if you don’t have an IOR? Goods may be delayed, fined, or even seized at customs. Read Full Bio Verified by Ales Cina Consulting Manager at InCorp Indonesia Aleš manages solution delivery at InCorp Indonesia, optimizing incorporation processes and client relationships. His experience in internal auditing, retail, and sales offers valuable global insights. Aleš, with a degree in... Read more Get in touch with us. Lead Form Contact Full NameEmailPlease provide corporate email where possiblePhone NumberOffice SetupWhich city are you planning to expand into?JakartaSemarang/Central JavaBali/LombokBatam/SumateraSurabaya/East JavaOther ProvincesType of Service- Please Select -[SPECIAL PACKAGE] Company Registration + Office Package (20% OFF)[SPECIAL PACKAGE] Product Registration + License Holder (20% OFF)[SPECIAL PACKAGE] EOR + Recruitment (15% OFF)Business SetupAccounting and TaxHR & Payroll servicesImmigration ServicesProduct Registration and ImportCompliance and Secretarial ServicesBusiness AdvisoryMore ServicesType of Service- Please Select -[SPECIAL PACKAGE] Company Registration + Office Service (20% OFF)[SPECIAL PACKAGE] Comprehensive Industrial Package (15% OFF)[SPECIAL PACKAGE] EOR + Recruitment (15% OFF)Business SetupAccounting and TaxHR & Payroll servicesImmigration ServicesProduct Registration and ImportCompliance and Secretarial ServicesBusiness AdvisoryMore ServicesType of Service- Please Select -[SPECIAL PACKAGE] Company Registration & Tax Services (15% OFF)[SPECIAL PACKAGE] Company Registration + FTZ (15% OFF)[SPECIAL PACKAGE] EOR + Recruitment (15% OFF)Business SetupAccounting and TaxHR & Payroll servicesImmigration ServicesProduct Registration and ImportCompliance and Secretarial ServicesBusiness AdvisoryMore ServicesType of Service- Please Select -[SPECIAL PACKAGE] Company Registration (25% OFF) + Office Space (Private Office 30% OFF)[SPECIAL PACKAGE] Company Registration + Investor KITAS (25% OFF)[SPECIAL PACKAGE] Accounting + Tax Services+ Annual Fintax Report (20% OFF)[SPECIAL PACKAGE] Payroll Services for Executive Role (20% OFF)[SPECIAL PACKAGE] EOR + Recruitment (15% OFF)Business SetupAccounting and TaxHR & Payroll servicesImmigration ServicesProduct Registration and ImportCompliance and Secretarial ServicesBusiness AdvisoryMore ServicesType of Service- Please Select -[SPECIAL PACKAGE] Company Registration (20% OFF) + Office Service (25% OFF)[SPECIAL PACKAGE] Company Registration + Micro Finance Services (25% OFF)[SPECIAL PACKAGE] Property Assistance: Due Diligence + AJB Purchase/Lease Agreement (25% OFF)[SPECIAL PACKAGE] EOR + Recruitment (15% OFF)Business SetupAccounting and TaxHR & Payroll servicesImmigration ServicesProduct Registration and ImportCompliance and Secretarial ServicesBusiness AdvisoryMore ServicesType of Service- Please Select -[SPECIAL PACKAGE] EOR + Recruitment (15% OFF)Business SetupAccounting and TaxHR & Payroll servicesImmigration ServicesProduct Registration and ImportCompliance and Secretarial ServicesBusiness AdvisoryMore ServicesServices Company Registration Renting Virtual and Serviced Office Business and Import Licenses Corporate Recovery and Insolvency Closing of Company (Dissolution) Land and Property Ownership Shelf Company Local NomineeServices Accounting and Tax Reporting Audit and Review Transfer Pricing Compliance Tax RefundHuman Resource Sub Services Payroll Outsourcing Employer of Record Recruitment and HR Establishment Employment ServiceServices Business Visa Work Permit and KITAS Dependent Visa (Spouse and Family) Stay Permit (KITAP) Investor KITAS Tourist Visa Overseas Visa OtherBusiness Visa Subservices Business Visa Visit Visa Visa ExtensionServices Medical Device Beauty (Skincare and Cosmetic) Food and Beverage Health Supplement Household Product Halal Certification Trademark SNI RegistrationServices Legal Consultation Legal Agreement Service Due Diligence and Background Check Company Documents RevisionBusiness Advisory Business Advisory Services ESG Reporting & Advisory Internal Audit Risk ManagementMore Services Market Research and Analysis Local Distributor and Partner Bank AccountWhat country's passport do you hold?What is your business's KBLI (Business Classification Code)?What kind of products do you need to register for SNI?MessageSubmit What you’ll get A prompt response to your inquiry Knowledge for doing business from local experts Ongoing support for your business Disclaimer The information is provided by PT. Cekindo Business International (“InCorp Indonesia/ we”) for general purpose only and we make no representations or warranties of any kind. We do not act as an authorized government or non-government provider for official documents and services, which is issued by the Government of the Republic of Indonesia or its appointed officials. We do not promote any official government document or services of the Government of the Republic of Indonesia, including but not limited to, business identifiers, health and welfare assistance programs and benefits, unclaimed tax rebate, electronic travel visa and authorization, passports in this website. More on Business Licenses How Can You Change Your Company Address in Indonesia? Read more Indonesia’s Path Towards Sustainable Development Goals Read more The Future of the Coal Power Plant Business in Indonesia Read more