Cekindo Business International is now InCorp Indonesia. Learn more.
InCorp offers a comprehensive range of solutions to ease the company registration process and help you create a viable roadmap for your business.
Get assistance from experts with a decade of experience in assisting international business owners expanding into Indonesia.
Avoid any bureaucratic complexity when closing your company by engaging with our experienced legal advisors.
What type of legal entities should you choose to register a company in Indonesia? We can assist you in choosing which is the best one to grow your business.
To help businesses survive during this unfortunate time, InCorp provides corporate recovery in Indonesia and insolvency services.
Granting an environmental permit in Indonesia needs an Environmental Impact Analysis (AMDAL) in advance.
Obtaining property & land ownership in Indonesia offers some challenges for foreigners. However, buying property in Indonesia is attainable with specific resources and documents.
Recent regulatory changes have a knock-on effect on Indonesia's Merger & Acquisition landscape. Check on how we can navigate you through your M&A in Indonesia.
InCorp provides Virtual Office services Indonesia in various locations: Jakarta, Bali, Semarang, Surabaya, and Batam.
Business process outsourcing in Indonesia is a viable option to streamline bureaucratic complexities that hurdle your business expansion objectives.
InCorp offers a complete range of accounting service Indonesia, from tax reporting to auditing.
With professional financial audit services from InCorp, you can ensure all accounting activities are accurately recorded and compliant with Indonesian regulations.
Using an Employer of Record service to set your roots in Indonesia opens the doors to new opportunities in the country.
Financial and Operational Resilience services from InCorp are developed to support businesses and help them survive during this difficult time.
Payroll services in Indonesia are a practical solution to avoid unnecessary complexities while you focus on growing your business.
Using a recruitment agency in Indonesia will help you hire the best candidates for your company, saving you time and money.
Tax consulting in Indonesia are the shortcuts to fulfill the administrative obligations with high accuracy and in a timely manner.
The Indonesian government promotes tax holidays as one of the fiscal incentives to attract major foreign direct investment in Indonesia.
Operating businesses in Indonesia, entrepreneurs must comply with the regulations accordingly, especially concerning taxes.
Immigration in Indonesia is one of the strictest and most complex processes due to its ever-changing regulations. InCorp provides a seamless experience in obtaining your stay and work permits.
Avoid any hassles by engaging with an experienced visa agent in Indonesia.
A dependent visa Indonesia is a document that allows foreigners to bring their family while settling down in the country.
Investor KITAS Indonesia is a stay permit that offers many benefits to investors that invest in the country.
Overseas Visas are required for Indonesians who are planning to stay abroad for an extended period of time.
KITAP is a permanent stay visa for foreigners who have intentions to stay in Indonesia.
Foreign retirees often find their plans stuck due to the complex visa application process. InCorp helps expedite the process.
Obtaining a social visa is daunting if you are not familiar with the country’s complex bureaucratic processes. Consult with us for a seamless Indonesian visa application experience.
Foreigners married to an Indonesian citizen are eligible for a spouse-sponsored KITAS.
Learn how to obtain an Indonesian tourist visa seamlessly and securely, directly from a trusted visa and travel agent.
Get assistance from a trusted visa agent in Indonesia to make your traveling plan to Indonesia even more convenient.
Expedite your Indonesian work permit application process by engaging with a trusted visa agent.
All imported goods must obtain permission granted by specific governing bodies prior to entering the local market.
Learn more about the cosmetic product registration services in Indonesia.
Learn more about exporting goods to Indonesia.
Learn more about the food & beverage product registration services in Indonesia
Learn how to go through halal certification in Indonesia directly from experts successfully.
Learn more about the health supplement product registration services in Indonesia.
Learn more about the household product registration services in Indonesia.
Learn more about importing goods from Indonesia
An Importer of Record in Indonesia is a legal service that enables companies to import products into Indonesia, through an import partner.
Learn more about the medical device registration services in Indonesia.
Register a trademark is necessary to avoid legal issues in the future. InCorp can help you with Trademark Registration services in Indonesia.
Compliance is one of the most challenging parts of business overseas, especially in a country packed with complex bureaucratic processes such as Indonesia.
Updating business documents to align with your company’s growth can be a hassle.
Due Diligence services are needed to assess the credibility of the company or partner you wish to work with or acquire in Indonesia
From Company Regulations to Employment Agreement Drafting, Employment law services from InCorp will help you to compliance with employment policy in Indonesia.
InCorp’s legal consultation services in Indonesia are crafted to help your business settle and fully comply with the latest regulations.
Organizations must continuously evolve and transform to remain competitive and relevant in today’s global environment ...
Companies face many opportunities and challenges as a result of a changing market and regulatory landscape ...
Adopting Environmental, Social, and Corporate Governance (ESG) practices can improve your company’s value ...
Risk Management services from InCorp Indonesia can assist companies in building confidence when making future business decisions ...
Transfer Pricing in Indonesia occurs when a company performs an internal transaction within the same business group or its subsidiaries
InCorp's transfer pricing advisory services in Indonesia are marked by the objective to support our clients' business needs.
Our transfer pricing services provide you with a hassle-free experience while still complying with the legal aspects of transfer pricing in Indonesia.
As the market-entry consulting firm in Indonesia, InCorp provides a wide range of customized solutions to ease the business incorporation process.
Both natural and legal persons are entitled to open a bank account in Indonesia. Find out how to open a bank account in Indonesia, here.
InCorp can help you find a trusted Buying Agent Indonesia for product sourcing in Indonesia. Contact us now for a free consultation.
InCorp can help foreigners to get the driving license in Indonesia, whether SIM A or SIM C. Check out the requirements and the procedure, here.
IMEI Registration in Indonesia is necessary to ensure telecommunication devices from abroad can function properly in Indonesia.
With offices in Jakarta, Bali, Semarang, SUrabaya, and Batam, InCorp is ready to assist you as a local partner and distributor in Indonesia.
InCorp can help you to select the trusted local partners to import and distribute your products in Indonesia.
Improve your business by knowing the market conditions in Indonesia through market research services in Indonesia.
InCorp can help you gain information about your competitor's product through mystery shopping.
When it comes to doing business in Indonesia, many foreign entrepreneurs would directly think of Jakarta or Bali as the most ideal places. This is not surprising because Jakarta is the capital city and Bali is one of the most visited destinations across the archipelago.
These days, however, Jakarta and Bali are not the only two stars, with Semarang starting to become a big player. Through its unassuming charm and captivating beauty, Semarang has successfully attracted a lot of foreign investors, particularly these days with the local support from different authorities in the city.
What is more, Semarang is destined to be the destination of not only today’s investments but also future investments because of its favourable demographics of working population and low costs with regard to wages and overhead.
In the last couple of years, many foreign companies have expanded their businesses to Semarang, including manufacturing, e-commerce and call centre. This article particularly discusses call centre establishment in Semarang. Read on to learn about why and how to establish a call centre in this city with endless business opportunities.
Call centre is the foundation of a company, an ambassador and sometimes the first point of contact for the customer. If the service is bad, the company’s reputation is at stake. As such, companies need to invest a lot in terms of call centre systems.
A call centre is usually located in an open workspace for call centre agents, with a workstation that includes a computer and display for each agent, along with a telephone set/headset connected to a telecom switch or to an inbound/outbound call management system, and one or more supervisor stations.
The majority of large companies use contact centers as a means of managing their customer interactions. These centres can be operated by either an in-house department responsible or outsourcing customer interaction to a third party agency (known as Outsourcing Call Centres).
Outsourced call centres are often located in developing areas, where labour costs are more friendly to the investor’s budget. It is also important to recruit highly-skilled human resources who can provide good quality services.
Many large companies have already established call centre services in Semarang such as Telkomsel, Traveloka, Garuda Indonesia. Banking institutions have also found Semarang to be a suitable location for call center outsourcing (with that being said, if you are looking to establish a call centre in the city, you should be ready to offer more attractive packages compared to your competitors) because Semarang as well as other cities in Central Java belong to the regions with lower salaries level.
Semarang, however, rises above the other cities as it boasts an unlimited stock of quality human resources, thanks to a high number of universities producing excellent graduates every year. The city is also the provincial capital, thus all necessary permits and other related business services can be arranged in the same location.
Semarang City also aggressively established cooperative relations with various countries in several sectors including increasing human resources, transportation and processing of renewable energy, in addition to developing smart cities.
The majority management of call center operations in Semarang is fully transferred to outsourcing companies. Most of them use limited-time contract employees.
The costs incurred to provide infrastructure and experts within the company are not cheap, and it is not easy to get experts. These difficulties are considered as a burden to the company if they have to do everything themselves. This is why many of the companies make the right decision to outsource.
Call centre agents can help build brand awareness. Call centre agents can also help companies that do business in Indonesia to achieve competitive advantage over businesses whose call centre services are still lacking. Without a call centre, many companies will find it difficult to attract and serve customers.
If you are looking for a third party business partner that can assist you with call centre establishment, let us know. We are more than happy to consult your plans.
Get in touch by filling in the form below or visit us on-site.
Lidya provides market entry consultations for FDI in Indonesia with various perspectives in fields such as garment and textile manufacturing, furniture, farming, and engineering. In addition, Lidya has extensive experience advising expats' stay permits in Indonesia.